About Us

Since 1994, Data Tel has helped businesses stay connected through every major shift in communication technology. Founded by high school classmates Rick Santella and Joe Distefano, our company has grown from a small, owner-operated business into a trusted provider of reliable communication and technology solutions.

Over the years, we have adapted with the industry while staying true to the values that built our reputation: dependable service, honest guidance, and a commitment to putting our customers first. As an owner-operated company, we take pride in building lasting relationships and helping each client find solutions that fit their current needs while preparing them for the future.

Whether you are planning an immediate upgrade, exploring new technology, or simply gathering information for a future project, we invite you to learn more about Data Tel and the services we provide.

Our services include:

Work from Anywhere Cloud Business Telephone Systems:
We often hear that phone system upgrades are not in the company budget. Most companies don’t realize upgrading your current telephone technology can and often will save money. We also hear some providers recommend DIY installations. That is not always the best idea!

Why should you work with us instead of directly with a provider? Since we work with a technology solutions broker, we provide competitive sales quotes and support for any of the top providers. We will work directly with you and the provider that best fits your company’s needs. We also can provide local onsite installation, training, and ongoing support. This is a great value to you and your business as you and your staff do not have to spend valuable time installing phones or waiting on hold during support calls. We do that for you!

All of this is especially true if you have an older discontinued Vodavi, Starplus, Avaya, Nortel, Shoretel, NEC, ESI or Cisco phone system.

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Cloud Surveillance, CCTV Monitoring with Local and Cloud Storage:
CCTV has advanced over recent years. Our systems offer on premise storage, cloud storage and hybrid models to fit any need. Features like remote live viewing, remote playback, powerful analytics like human detection, vehicle detection, license plate recognition, people counting, facial recognition, and access control integration are now common. And of course, all hardware is NDAA compliant.

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Awareness and Alerting system:
With StaffAlerter, routine and emergency notifications can be sent as programmed messages or as on demand alerts. Anyone responsible for keeping groups of employees, customers, students, or parents informed and safe needs the communication power of StaffAlerter.

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Managed IT Services Provider (MSP):
We provide remote and local IT support, managed IT services, cybersecurity, compliance services, cloud computing, networking, backup & replication, and IT risk management through our partnership with MentalITy. We also provide installation and support for enterprise WiFi. We will work with you and your team to design the safest network possible.

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Structured Cabling:
Structured cabling fits in with all our services. Phones, IT and cameras all need cabling. If you are moving, growing, adding WiFi, opening another location let us know. We are licensed, bonded, insured and can provide free estimates for any project.

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Carrier Services:
If you need to replace your copper lines aka POTS lines, PRI with SIP trunking or upgrade your internet, we can help! Since we work with a technology solutions broker, we provide competitive sales quotes and support for any of the top providers. We will work directly with you and the provider that best fits your company’s needs.

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Since 1994, Data Tel has provided trusted IT, telecom, security, and cabling solutions for businesses across Connecticut and beyond,  delivering local expertise with hands-on support.

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