All of the basic and advanced features you need
Calling FeaturesZoom Phone calling features have been designed to give your users a flexible, mobile, and powerful cloud phone system.
Zoom Mobile App
Zoom Desktop App
Elevate to Meeting
Shared Line Groups
Desk Phone Support
Zoom Phone AdministrationProvision, manage, and monitor your cloud phone system from anywhere through Zoom’s powerful administrator portal
Bring Your Own Carrier
Phone Number Porting
Global Call Routing
Contact Center Integration
Music on Hold
Dial By Name
Why Choose a Virtual PBX Phone System?
How PBX Systems Work
With a legacy PBX phone system, calls are routed through the PBX, a telecom switch that resides on the customer’s premises. The business is responsible for maintaining the necessary hardware on-site. A legacy PBX connects to the public switched telephone network (PSTN) to initiate a phone call. Aside from basic call forwarding, users do not have the ability to use a legacy PBX system when located outside the office.
With a cloud PBX system using VoIP, the PSTN network is interconnected via an internet connection to route the call. That means full phone functionality from anywhere with an internet connection.
Advantages of Virtual PBX
- No hardware to maintain
With a cloud PBX phone system, there’s no need to maintain or rely on any hardware on premises. That means less hassle of maintaining equipment, and the ability to leverage modern hardware rather than staying with the same phone model for years.
- Flexible and agile communications
Businesses depend on a virtual PBX system to deliver flexible communication interactions with customers and colleagues regardless of the location – at the office, working remotely, or even on the go.
- Reduced costs
Cloud PBX phone systems provide the ability to use modern devices and because they are software-based, new features can be added frequently.